We do collect information when a customer makes a purchase with us. This information may include customer and/or recipient name, street address, phone number, email address, IP address and the customer's credit card information. This information helps us to fulfill each order accurately and, if necessary, to contact customer with any questions about the order. We also use this information to keep customers informed about related products that may be of interest to them. We also collect, on an aggregate level, information related to each visit at our website such as the service provider, browser type, operating system, keywords, geographical and demographical information. By obtaining this information, we can better ensure that all the features we provide are tested thoroughly and operated effectively.
All information that is submitted at checkout is secured through our 128-bit SSL Encryption. Once submitted, the information is stored on a secured server by our service providers. Where applicable, we use a PCI scan to monitor continuously our hosting server to identify any security gaps and to report immediately to the concerned authority.
We do not sell, trade, or share any personal or contact information related to our customer or to any third party other than the shipping carrier for shipping purpose strictly. Where prevailing laws requires, such information may pass to law & order agencies or any related authority from private or government sector.
A customer can request change to his/her personal information by calling us at 877-720-4058 ext 3 during normal business hours. All changes are subjected to customer's verified identity. To verify customer's identity, we may ask questions related to his/ her personal information that we have on file.
We use third-party web beacons from Google/ Magento to help analyze where visitors go and what they do while visiting our website. Google may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you.
A gift message may be accompanied if provided at the time of order. Invoices are sent electronically to the buyer via e-mail upon request.
For security purpose, we may randomly require customer' signature on the invoice for orders when the shipping address is differs from the billing address