- No restocking fee will apply to any returns, unless specified
- 30 calendar days for a return delivery, some products may still carry a manufacturer's warranty. For additional information, please see the specific product page.
- Warranties on bikes do not include any labor charges incurred to customer for assembly needs. Any labor charges are not refundable nor reimbursable.
- Please pack all items securely in original packing. If required, use extra cushioning.
- Please write your Return Authorization Number on a separate paper. Please do not write outside the box.
- Take the package to the nearest courier office.
- Ship the package to the address provided with your Return
Authorization Number. Please insure the item for its invoice value
against shipping damages.
- All return shipping charges must be prepaid.
After shipment has been done, customer is requested to send us the tracking number via e-mail. This enables us to track the package and apply the credit to correct account. Once we receive the returned merchandise, we will process refund. Processing time may take 1-3 business days. All received merchandise and subsequent refunds are subjected to a thorough inspection.